Reopening of the Y FAQs
When will the Y reopen?
The YMCA reopened on Monday, June 22nd. We are opening in stages and will continually modify our operations based on the decisions made by the State of CT.
What are the current hours of operation?
We are currently open with reduced hours of operation by reservation for current YMCA members.
The current hours of operation are as follows:
Monday - Friday 7am-7pm
Saturday - Fitness Center, Performance Zone and Fit Plus Hours 7:00am -12:00pm. Large Pool Hours 7:00am – 9:15am.
When can I come to the Y?
Access to the facility will be by RESERVATION only in order for us to maintain capacity limits that are mandated by State Reopen Guidelines for Phase 2. The reservation system is NOW open on our RESERVATION SYSTEM PAGE
What areas of the Y and programs are currently available?
The Fitness Center (cardio, weights). 2 rowers & stretching area have been added and are available in the gymnasium (Wed-Fri). MAKE A RESERVATION
Large Pool Lap Swim MAKE A RESERVATION
Large Pool Lifeguard Classes REGISTER NOW
Large Pool Water Exercise Classes REGISTER NOW
Performance Zone MAKE A RESERVATION
Fit Plus will be available to active members MAKE A RESERVATION
Fit Plus Locker Room now open for CHANGING. No Showers. Must exit facility at the end of your appointment time.
CO-ED Family Locker Room now open for CHANGING. No Showers. Exit only available through main lobby. No return to pool area. Must exit the facility at the end of your appointment time.
Outdoor Group Exercise Classes LEARN MORE
Outdoor Center Memberships available. CLICK HERE
Summer Enrichment Day Camp @ the Y LEARN MORE
Camp Ingersoll Outdoor Day Camp LEARN MORE
Where do I enter the facility?
Fitness Center (Weight Room, Cardio, Performance Zone)
Pool Back of the building right onto the pool deck area.
Fit Plus Fit Plus swipe card entrance.
Preschool Main Entrance and down gymnasium hallway to preschool.
Summer Enrichment Camp Side entrance of Y on Crescent Street.
Can I arrive early for my RESERVATION? You may enter the YMCA at the start time of your reservation. Y staff will be cleaning and disinfecting the facility areas for 15 minutes between each appointment block of time. If you arrive early, please wait outside until your scheduled appointment time.
How many days in advance can I register? Members can make reservations 3 days in advance and up to 3 hours in advance of your preferred appointment time.
Can I book more than area per day? Yes! For example, you can book a Fitness Center appointment and a Large Pool appointment for the same day.
Can Swimmers in the same household share a lane? Yes! We are strongly encouraging members from the same household to share a lane when possible. One member can book the reservation and then let the Aquatics attendant know upon arrival that you are sharing with a member of your household. Please note, all household members must be active members of the Y.
Can I cancel my appointment? Yes! Simply login to the reservation system, select the My appointments tab and click on the RED CANCEL button for the appointment you wish to cancel.
MEMBER EMAIL UPDATE - July 5 https://conta.cc/2Z1LmOw
SATURDAY HOURS STARTING JULY 11th. Large Pool available by reservation 7am - 9:15am. Fitness Center, Performance Zone & Fit Plus available by reservation 7am-12pm
WATER EXERCISE CLASSES Registration opened on July 6th for classes that will run on Mondays and Thursdays 1:15pm – 2:15pm in the Large Pool. (7/13-8/24)
LOCKER ROOMS CO-ED Family Locker Room & Fit Plus Member Locker Room available as of July 6th for CHANGING after workout. Must exit through main lobby by the end of your scheduled facility reservation time to allow for staff to clean and disinfect during the 15 minute time block before next appointment group arrives.
SAME DAY RESERVATIONS Starting July 6th Members may begin making reservations 3 days in advance and up until 3 hours before their preferred appointment time.
MEMBER EMAIL UPDATE June 28th https://conta.cc/31uypyw
ROWING MACHINES & Stretching Area available Wed-Friday in Gymnasium. Reserve a spot for Fitness Center or Performance Zone for access.
OUTDOOR GROUP EXERCISE classes at YMCA Camp Ingersoll begin on 6/30
NEW MEMBERS may JOIN THE Y ONLINE for Summer Membership 6/29-9/6
MISSION STRONG FUND CAMPAIGN The Y has taken a substantial hit during this pandemic. Like so many organizations, the financial impact has been great. We need you more than ever to ensure that the Y is prepared to effectively serve our community through the end of 2020
SEND A KID TO CAMP CAMPAIGN Local Businesses are supporting our efforts to provide scholarships for campers by giving to the 50 Campers in 50 Days Campaign.
MEMBERSHIP: What happens with my semi annual or annual membership expiration date?
If your semi annual or annual membership was scheduled to expire in
April 2020, your expiration date has been extended to the end of July.
May 2020, your expiration date has been extended to the end of August.
June 2020 or later, your expiration date has been extended by three months.
Additional questions can be emailed to Kelly Pellegrino at email@example.com
MEMBERSHIP: What happens with my monthly draft membership?
Reminder that monthly drafts will resume in July. An email went out to all monthly draft members with an email on file.
MEMBERSHIP: How do I hold my membership beyond July 1st?
To extend your membership hold beyond July 1st, or to request a new hold or cancellation, please send your email request to Kelly Pellegrino at firstname.lastname@example.org (include your full name, address and date of birth).
Healthy Lifestyles FAQ's
OUTDOOR GROUP EXERCISE CLASSES: Will there be outdoor classes at Camp Ingersoll?
Yes, a schedule of classes scheduled to run from June 30th to July 26th is now running. LEARN MORE
WATER EXERCISE CLASSES: When will there be water exercise classes?
An email went out to all past participants registered in our water exercise classes on July 1st. To view the update about our Water Exercise Program CLICK HERE
Who do I contact?
If you have any questions, please contact the following staff:
REOPENING PLANS: email@example.com
FITNESS & OUTDOOR GROUP EX CLASSES: firstname.lastname@example.org
SUMMER ENRICHMENT CAMP: email@example.com
CAMP INGERSOLL: firstname.lastname@example.org
FIT PLUS: email@example.com